{"id":8097,"date":"2022-09-30T10:01:54","date_gmt":"2022-09-30T09:01:54","guid":{"rendered":"https:\/\/fluxlasers.eu\/support\/"},"modified":"2026-02-27T13:34:01","modified_gmt":"2026-02-27T12:34:01","slug":"support","status":"publish","type":"page","link":"https:\/\/fluxlasers.eu\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h3 class=\"wp-block-heading has-text-align-center\">Flux Customer Support Form &#8211; Bomedia<\/h3>\n\n\n\n<p>Please provide your name and email, as well as a description of your issue. Attach photos or videos for a better explanation.  <br\/>In case of a malfunction, please attach your purchase invoice and a photo of the machine&#8217;s serial number.<\/p>\n\n\n<div class=\"wpforms-container wpforms-container-full wpforms-block wpforms-block-06f041c7-7cc9-4918-ad69-c50ddb3c3bec\" id=\"wpforms-2365\"><form id=\"wpforms-form-2365\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"2365\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/8097\" data-token=\"3d5021538a12f41cc21191af29f68b6b\" data-token-time=\"1775378575\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-2365-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><label class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\">*<\/span><\/label><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-2365-field_1\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][1][first]\" required><label for=\"wpforms-2365-field_1\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-2365-field_1-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][1][last]\" required><label for=\"wpforms-2365-field_1-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><\/div><div id=\"wpforms-2365-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-2365-field_2\">Email <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-2365-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" spellcheck=\"false\" required><\/div><div id=\"wpforms-2365-field_3-container\" class=\"wpforms-field wpforms-field-number\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-2365-field_3\">Phone <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"number\" id=\"wpforms-2365-field_3\" class=\"wpforms-field-small wpforms-field-required\" name=\"wpforms[fields][3]\" step=\"any\" required><\/div><div id=\"wpforms-2365-field_4-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-2365-field_4\">Subject<\/label><input type=\"text\" id=\"wpforms-2365-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" ><\/div><div id=\"wpforms-2365-field_7-container\" class=\"wpforms-field wpforms-field-radio\" data-field-id=\"7\"><label class=\"wpforms-field-label\">Machine Model<\/label><ul id=\"wpforms-2365-field_7\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-2365-field_7_1\" name=\"wpforms[fields][7]\" value=\"Beamo 30W\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-2365-field_7_1\">Beamo 30W<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-2365-field_7_2\" name=\"wpforms[fields][7]\" value=\"Beambox 40W\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-2365-field_7_2\">Beambox 40W<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-2365-field_7_3\" name=\"wpforms[fields][7]\" value=\"Beambox Pro 50W\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-2365-field_7_3\">Beambox Pro 50W<\/label><\/li><li class=\"choice-7 depth-1\"><input type=\"radio\" id=\"wpforms-2365-field_7_7\" name=\"wpforms[fields][7]\" value=\"Beambox II 55W\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-2365-field_7_7\">Beambox II 55W<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-2365-field_7_4\" name=\"wpforms[fields][7]\" value=\"Hexa 60W\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-2365-field_7_4\">Hexa 60W<\/label><\/li><li class=\"choice-6 depth-1\"><input type=\"radio\" id=\"wpforms-2365-field_7_6\" name=\"wpforms[fields][7]\" value=\"Flux Ador\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-2365-field_7_6\">Flux Ador<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-2365-field_7_5\" name=\"wpforms[fields][7]\" value=\"Add-ons\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-2365-field_7_5\">Add-ons<\/label><\/li><\/ul><\/div><div id=\"wpforms-2365-field_9-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"9\"><label class=\"wpforms-field-label\" for=\"wpforms-2365-field_9\">Invoice Number<\/label><input type=\"text\" id=\"wpforms-2365-field_9\" class=\"wpforms-field-medium\" name=\"wpforms[fields][9]\" ><\/div><div id=\"wpforms-2365-field_5-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-2365-field_5\">Description<\/label><textarea id=\"wpforms-2365-field_5\" class=\"wpforms-field-medium\" name=\"wpforms[fields][5]\" ><\/textarea><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-recaptcha wpforms-is-recaptcha-type-v2\" ><div class=\"g-recaptcha\" data-sitekey=\"6Ld9rUIiAAAAAG30tzDi377T_kaJgM8cpHTAEpK_\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" data-rule-recaptcha=\"1\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"2365\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/fluxlasers.eu\/en\/wp-json\/wp\/v2\/pages\/8097\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-2365\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Send\" aria-live=\"assertive\" value=\"wpforms-submit\">Send<\/button><img decoding=\"async\" src=\"https:\/\/fluxlasers.eu\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\n\n\n<p><strong>You can also visit our support page:<\/strong> <br\/><a href=\"https:\/\/support.flux3dp.com\/hc\/en-us\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/support.flux3dp.com\/hc\/en-us<\/a><\/p>\n\n\n\n<p><strong>Downloads<\/strong><br\/><a href=\"https:\/\/flux3dp.com\/downloads\/\" target=\"_blank\" rel=\"noreferrer noopener\">Software and firmware downloads page<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<p class=\"has-text-align-left\">If you prefer, you can email our support team<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"162\" height=\"23\" src=\"https:\/\/fluxlasers.eu\/wp-content\/uploads\/2025\/09\/mail-soporte.jpg\" alt=\"\" class=\"wp-image-4123\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Flux Customer Support Form &#8211; Bomedia Please provide your name and email, as well as a description of your issue. Attach photos or videos for a better explanation. In case of a malfunction, please attach your purchase invoice and a<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8097","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - Flux - Bomedia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fluxlasers.eu\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Flux - Bomedia\" \/>\n<meta property=\"og:description\" content=\"Flux Customer Support Form &#8211; Bomedia Please provide your name and email, as well as a description of your issue. 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